WARRANTIES
You are in great hands with these Nuvo guarantees! We want to take care of your eyewear needs from A to Z. For any additional questions, feel free to give us a call or stop on by for a visit!
FRAMES
Frames are warrantied for 2 years for manufacturer defects.
Quick note: scratches are not considered a manufacturer defect.
LENSES (12+)
Fully coated prescription lenses for those 12 years and over are warrantied for 2 years for manufacturer defects.
Quick note: scratches are not considered a manufacturer defect.
LENSES (12-)
Introducing our NEW See Better Warranty for kids 12 years and under! A 15 month lens warranty with 1st time FREE replacement, NO QUESTIONS ASKED!
Subsequent replacements at a reduced price.
LIFETIME UPKEEP
We provide complimentary adjustments and cleaning of your Nuvo eyewear, as often as needed, for as long as you own them!
NON-RX SUNGLASSES
Want to exchange those new shades for a different shape? We’ve got you covered with our 14-day return policy for all non-prescription sunglasses! Bring them back in their original condition and case, and we’ll find something that puts a smile on your face!
CONTACT LENSES
If you’ve ordered your contact lenses from Nuvo, remember that we have an anytime replacement policy for lost or torn lenses (excludes custom lenses and RGPs). Give us a call and we’ll replace the affected lens at no cost!
Nuvo reserves the right to refuse this service to anyone suspected of abusing this policy.