Please note that if you or a household member have experienced symptoms of Covid-19 or have tested positive for Covid-19, we urge you to reschedule your appointment for when you have tested negative. Cancellation fees will be suspended for any such cases.
Our patient care schedules now reflect the new safety regulations in accordance with the Health and Safety Association. We are committed to reinstating the regular services that our patients are accustomed to.
Because of unforeseen changes to our schedules and protocols due to Covid-19, appointments might need to be rescheduled. We will contact you with further instruction if your previously booked appointment is affected. We are making every effort to get in touch with patients, however, if you do not receive our messages, please contact us to update your contact information.
Our phones are up and running, however we are experiencing an unprecedented amount of calls and cannot reply as quickly as usual. Please expect a delay of 3 to 5 business days for a response. We encourage you to leave us a message or communicate with us by email at email@example.com (Orléans clinic) or firstname.lastname@example.org (Ottawa clinic) for a quicker reply.
Because of the preventative measures in place for Covid-19, we are not able to accommodate urgent medical appointment requests for the foreseeable future. We encourage you to visit your family physician or an urgent care clinic for emergency appointments.
We have worked hard to make the clinic as safe as possible for you. Some of the ways we are doing that are:
Nuvo Eye Centre Inc. | www.nuvoeyes.ca