Warranty care.

You are in great hands with these Nuvo guarantees! We want to take care of your eyewear needs from A to Z. For any additional questions, feel free to give us a call or stop on by for a visit!

Frame warranty

Frames are warrantied for 2 years for manufacturer defects. Quick note: scratches are not considered a manufacturer defect.

Lens warranty

Fully coated prescription lenses for all adults are warrantied for 2 years for manufacturer defects. Quick note: scratches are not considered a manufacturer defect.

Lens warranty (kids 12 and under)

Introducing our NEW See Better Warranty for kids 12 and under! A 15 month lens warranty with 1st time FREE replacement, NO QUESTIONS ASKED!

After the first replacement, lenses can be replaced at a reduced price.

Non-prescription sunglasses exchange

Want to exchange those new shades for a different shape? We’ve got you covered with our 14-day return policy for all non-prescription sunglasses! Bring them back in their original condition and case, and we’ll find something that puts a smile on your face!

Anytime replacement for contacts!

If you’ve ordered your contact lenses from Nuvo, remember that we have an anytime replacement policy for lost or torn lenses! Give us a call and we’ll replace the affected lens at no cost!

Nuvo reserves the right to refuse this service to anyone suspected of abusing this policy.

Lifetime service for glasses!

We provide complimentary adjustments and cleaning of your eyewear, as often as needed, for as long as you own them!