Urgent care.

Different symptoms can indicate varying levels of emergencies. Get to know the urgent signs and describe what you’re feeling as best you can, so we can properly asses wait times. Our admin team is trained to triage urgent requests and they will book you in as soon as possible. Most requests are seen within a 48 hours time period.

Chief complaint: Red Eye.

A red eye (or eyes) is usually accompanied by additional symptoms. For instance, are you experiencing sharp pains, or pressure? Is there any liquid/goopy discharge? Are your eyes itchy? Do you find that you are sensitive to light? All of these answers become vital in the triage process.

We encourage you to call us as soon as possible to work out an appointment time. Based on your description of symptoms, there may be some preliminary tests that the Eye Doctor requests before seeing them. We’ll talk you through it and give you a proper time expectation.

Chief complaint: Flashes of light or Floaters

There are a few extra things to consider when flashes or floaters appear in your vision. Describe if you’re seeing a cluster of spots/light, or just a specific few. Let us know if you’ve experienced pain, pressure or headaches. Make sure to explain how long you’ve had these symptoms and whether or not you are feeling queasy/nauseated. Together we’ll find an appropriate time for you to come in.

Based on your description of symptoms, there may be some preliminary tests that the Eye Doctor requests prior to seeing them. We’ll talk you through it and give you a proper time expectation.

Sudden loss of vision

No matter the reason, if you experience sudden loss of vision please call us immediately or get yourself to a Hospital Emergency ASAP.